Terms and Conditions
All reservations are subject to availability and require confirmation from our side. Reservations are considered in order of arrival.
All correspondence is done via e-mail, including confirmation and invoicing.
Please note that payment in advance is required to confirm your booking. You can pay by IBAN + BIC, either to our bank in Switzerland or in the EU (Germany). If this is not possible, we can accept PayPal. Please note that we do not accept credit cards yet.
In case of rescheduling or cancellation, the following fees are due: notice of rescheduling or cancellation received 20 or more calendar days prior to the start of the planned stay: free of charge; notice of rescheduling or cancellation received 19 to 5 calendar days prior to the start of the planned stay: 25% of the total price; notice of rescheduling or cancellation received less than 5 calendar days prior to the start of the planned stay: 100% of the total price.
These conditions are mandatory and binding. They cannot be overridden by other conditions such as customer’s purchasing conditions, purchase orders or the like. By booking with us, you agree to accept these conditions in their entirety.
By using this website, you agree to the following terms and conditions:
This Website is copyrighted by The-GuestHouse.ch. All rights reserved.
The entire content of this Website is subject to copyright with all rights reserved. You may, of course, download or print individual pages and/or sections of this site, but you must not remove any copyright or other proprietary notices. If not explicitly stated otherwise, downloading (or any other form of copying from this Website) will not transfer any license, title, ownership or other right to you. You may not reproduce - as a whole or in part -, transmit - by electronic means or otherwise -, modify, or use any part of this website for any commercial purpose without the prior written permission of the author.
Any material made available at this site must not be put on any other web page, server any other media without prior written consent of its author. This includes not only the original material but also any modified and/or translated version. Thus, if you desire to make something from this site available elsewhere, then please use a link that leads to the corresponding section on this website.
All trademarks or similar items on this web site are the property of their respective owners and are used for identification purposes only. This applies, of course, even if they are not specifically marked as such, e.g. if the ™ or © symbol is eventually not shown.
Use at your own risk. If something goes wrong, remember that it was YOU who decided to come here.
We make reasonable efforts to ensure that the information provided on this website is correct, but we cannot guarantee that it will be accurate, reliable or complete all the time. Thus: In no event, including negligence, will The-GuestHouse.ch be liable for damage or loss of any kind, arising out of or in connection with this website.
We cannot take any responsibility for anything that is outside of this site.
The links included on this site have been chosen according to our personal experience. However, when you access these links, you may leave this site – that's the nature of the Internet – and you may eventually come across pages whose contents you do not like, which are considered illegal in some countries, contain copyrighted material, or similar issues. As these sources are not under our control, I cannot endorse or accept any responsibility for the content of these websites, nor for the products or services offered there. Use the Internet at your own risk!
Use of our data for commercial mailings is explicitly prohibited.
These pages contain some information about us (such as e-mail addresses) so that you can get in touch and book your stay with us. This information must not be used to generate any kind of profile, mailing list, address collection or similar. In particular, the use of our data in or for any kind of commercial prospecting and/or publicity without our prior written permission is prohibited and may be subject to prosecution.
Explicit declaration according to the Swiss Data Protection Act: "The use of addresses or other data of the domains The-GuestHouse.ch and TheGuestHouse.ch for purposes of marketing, prospecting or advertising is prohibited."
Unauthorized use of our data is monitored and may be processed. For each such case, we will invoice a handling and processing fee of at least 250 CHF. The appearance of our data (such as e-mail addresses) on non-solicited mailings denotes acceptance of these conditions.
When you visit our website or get in contact with us, e.g. via e-mail or by registering for a stay, you consent to the collection and processing of your data within the following scope:
Your personal data are safe with us. We do not sell nor expose them.
We respect the applicable data protection laws and regulations. In cooperation with our hosting provider, we have implemented security measures to protect your data against access from unauthorized parties and against loss, abuse or falsification.
When you register for a stay or other business with us, the information you provide – such as your name, address and e-mail – is stored and processed together with your IP address and the date and time of your inscription. We use these data to welcome you (... you guessed that, no? ;-) and for internal statistics that allow us to improve our products and services. We do not create any "personality profiles" from these data and we do not collect or process any particularly sensitive personal data.
All personal data are treated as confidential and are neither passed on nor sold to third parties without your express consent. Excluded from this clause are service partners that are needed for the completion of our contractual relationship, such as payment providers (e.g. banks), postal services (e.g. for shipping of forgotten goods or documents) and, upon justified request, authorities (e.g. registry).
You can demand the deletion of your personal data at any time. However, your request for deletion will only cover future processing since commercial and tax law in Switzerland require us to keep records of receipts and other relevant communication for at least 10 years. We can therefore neither delete nor modify personal data contained in such records nor in their backup or archival copies.
In any case your personal data will continue to be processed until an eventually existing contract is completed and payment for all invoices is received.
When you visit our website, our web server automatically records details about your visit such as your IP address, date, time, browser request, general information on the operating system and browser. We use these data for statistics so that we can improve the content of the website. Under the Federal Act on the Surveillance of Post and Telecommunications, there is a statutory duty for our Internet service provider to store data on all connections made in the past six months.
Should you have a question regarding the processing of your personal data, please use the link on the home page to get in touch with us.